Managed SOC​ 24×7 Security Operations​

Strengthen detection, investigation and response with a CyberKnox-managed security operations service aligned to your environment, priorities and escalation model.

YOUR TRUSTED SECURITY PARTNER

Methodology And Process

CyberKnox establishes a managed detection and response operating modelaround your risk priorities:

  • Discover systems, telemetry and existing controls.
  • Define use cases, severity and escalation paths.
  • Onboard data sources and tune detection logic.
  • Operate monitoring, triage, investigation and response.

Deliverables And Outcomes

The service provides accountable, repeatable security operations:

  • Agreed monitoring coverage and playbooks.
  • Prioritised alert triage and investigation.
  • Incident notification and coordinated response.
  • Service reporting and governance reviews.
  • Continuous tuning and use-case improvement.

Key Benefits

CyberKnox provides a managed security operations capability built around accountability and collaboration. The service integrates monitoring, investigation, response coordination, threat context and governance rather than treating alerts as an isolated technical queue.

Always-On Oversight

Maintain security monitoring beyond business hours through an agreed 24x7x365 service model.

Clear Accountability

Define ownership, severity, communication and response expectations before an incident occurs.

Faster Investigation

Apply consistent triage, evidence gathering and escalation to reduce uncertainty around suspicious activity.

Continuous Improvement

Tune detections, data coverage and response playbooks as the environment and threat landscape evolve.

When Does a Managed SOC Add Value?

A Managed SOC is valuable when internal teams cannot sustain continuous monitoring, alert volumes obscure genuine risk, or incident escalation depends on informal knowledge.

It also supports organisations that have invested in security tooling but need the people, process and governance required to operate it effectively.

CyberKnox defines the service around agreed systems, telemetry, operating hours, severity, client responsibilities and response authority.

Integrating the SOC into Your Operations

Security operations work best when technology, people and decision pathways are connected.

CyberKnox aligns monitoring with the client’s incident response process, technology owners, service providers and executive escalation requirements. Use cases are tuned to the environment, and service reviews identify gaps in visibility, control or readiness.

This creates a practical operating rhythm from detection through investigation, containment and improvement.

CyberKnox Essential Eight Services

Security Monitoring
Monitor agreed telemetry for suspicious behaviour, policy breaches and threat indicators.
Incident Investigation
Correlate evidence across identities, endpoints, networks, cloud and applications.
Detection Engineering
Develop and tune use cases against the client environment and relevant threats.
Threat Hunting
Conduct hypothesis-led review for behaviours that may evade routine alerting.
Alert Triage
Validate context, suppress noise and prioritise events requiring investigation or action.
Response Coordination
Activate agreed containment, escalation and client response pathways.
Threat Intelligence
Apply relevant threat context to prioritisation, hunting and detection improvement.
Service Governance
Review performance, trends, coverage, actions and priorities with accountable stakeholders.
Operating Model
Documented monitoring scope, responsibilities, severity definitions, contacts and escalation pathways.
Onboarding Plan
Structured connection, validation and tuning of agreed security data sources.
Incident Playbooks
Repeatable guidance for investigation, communication, containment and handover.
Engagement Scope
Final scope, assumptions, responsibilities and timings are agreed before delivery.
Service Reporting
Meaningful reporting on incidents, trends, coverage, actions and improvement priorities.
Improvement Backlog
Tracked opportunities to enhance telemetry, controls, detections and response readiness.

Our Partners

Get Started

Strengthen Security Operations with a CyberKnox Managed SOC

Final tooling, telemetry, response actions, service levels and coverage are confirmed through solution design and the executed service order. CyberKnox can also integrate DFIR, vulnerability management, cloud, identity and GRC services where required.

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